Process included workshop consultation, using customer and behavioural data to inform the design outcomes of the retail environments.
The outcome is the creation of fresh forward looking adaptable spaces and systems that are designed around people.
Environments that support the banks growing personalised technology touch points and create a better setting for brand, staff, businesses and customers to connect as a community in the real world.
Process involved, brand to retail consultation, service design , digital ideation , furniture and fittings and retail interior environment design of all elements and touch points, from consultation to design for build delivery.

Welcome Area Flagship Branch
Concept Sketches













Design Development

Box Plan - Layout, Zones, Flow and Visual













Design Finalisation



















Site Photos

ATM Zones

Co-Working Area & Consultation Desks

Welcome & Waiting Area

Cashiers & Teller Desks

Teller Desks

Teller Desks

Meeting Rooms Wayfinding

Meeting Room Waiting Area